Consulting & Advisory
Find the friction. Name the waste. Build clearer ways to work.
Jen DeWare is a process mapping consultant, strategic facilitator, and Lean Six Sigma practitioner. She works with leadership teams on process improvement, operational clarity, workflow design, waste reduction, and organizational change, especially in healthcare, public sector, and operationally complex environments.
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How Jen works
Five ways to bring Jen in.
Engagements are scoped to the moment: a single facilitated session, a multi-month improvement effort, or ongoing fractional advisory.
- 01
Strategic Facilitation
Honest rooms where leadership teams stop circling and start deciding. Jen designs and facilitates sessions that get the real conversation on the table, and an aligned plan off it.
- 02
Process Mapping & Improvement
Map how work actually moves through your organization. Using Lean Six Sigma and DMAIC, Jen helps teams uncover hidden waste, redesign tangled processes, and build the discipline that makes improvement stick.
- 03
Leadership & Change Support
Change doesn't fail. Plans do. Jen partners with leaders to sequence change for adoption, equip middle managers, and build the communication muscle that carries an initiative across the line.
- 04
Team Training & Workshops
Customized programs for operations teams, leadership cohorts, and change networks. Practical, hands-on, and built around the work your people are already trying to do.
- 05
Fractional Operational Excellence Advisory
An on-call operating partner for organizations that need senior OpEx leadership without the full-time hire. Jen embeds with your team, advises the executive layer, and moves the metrics that matter.
Operating principles
How Jen shows up.
- 01
Make invisible work visible.
- 02
Reduce friction. Protect the work that matters.
- 03
Align people, process, and priorities, in that order.
- 04
Build practical systems that scale without theatre.
- 05
Coach the room. Don't replace it.
"Her facilitation style is clear, focused, and highly interactive. She has a rare ability to balance deep expertise with direct, challenging questions that pushed us to cut through complexity and get real clarity. Jennifer didn't just lead the process. She helped us own it."
Heather Libbey, VP Strategy & Operations, NBIF
Cross-sector experience
Experience that shows up in the work.
Jen's consulting and speaking are grounded in real experience across healthcare, government, public sector teams, private industry, unions, associations, business organizations, and operationally complex environments. She understands how work gets tangled because she has been inside the rooms where people are trying to untangle it.
Book Jen to ConsultSectors
- Healthcare
- Public sector
- Government
- Private industry
- Professional associations
- Unions
- Manufacturing
- Food & beverage
- Finance & accounting
- Human resources
- Community organizations
- Municipal organizations
- Economic development
Selected rooms & organizations include
- Horizon Health Network
- NS Health
- Transport Canada
- City of Saint John
- City of Moncton
- Moosehead
- Vestcor
- NB Medical Society
- NB Nurses Union
- Moncton Chamber of Commerce